I also agree with your assessment of Diana basically getting her photo took--especially when her marriage was headed downhill and she needed something to help to portray that "Saint Diana" image amid the dirtyness of the War of the Waleses.
But, I do think that at the beginning of her marriage she was looking for her niche and I do think that she felt passionately about visiting the sick. I read somewhere where when she couldn't sleep she'd go to the hospitals and find a patient who couldn't sleep and keep them company. And, she really reached out to AIDS victims--so even if she couldn't quite figure out what to do from an administrative standpoint, she did try to comfort people in her own way. I always thought it was very touching and selfless---UNTIL I saw an interview with Bashir or someone and she was talking about how her "touch brought a little girl out of a coma"--and it "scared her to think she had those abiltiies" or something like that. I didn't like it so much after that --- words like that are a little too convenient sometimes, in my own humble opinion.
It's interesting to reread the Bashir-interview again, when it comes to that topic:
BASHIR: At this early stage in your marriage, what role did you see for yourself as Princess of Wales? Did you have an idea of the role that you might like to fulfil?
DIANA: No, I was very confused by which area I should go into. Then I found myself being more and more involved with people who were rejected by society - with, I'd say, drug addicts, alcoholism, battered this, battered that - and I found an affinity there.
And I respected very much the honesty I found on that level with people I met, because in hospices, for instance, when people are dying they're much more open and more vulnerable, and much more real than other people. And I appreciated that.
BASHIR: Had the Palace given any thought to the role that you might have as Princess of Wales?
DIANA: No, no one sat me down with a piece of paper and said: `This is what is expected of you.' But there again, I'm lucky enough in the fact that I have found my role, and I'm very conscious of it, and I love being with people.
BASHIR: So you very much created the role that you would pursue for yourself really? That was what you did?
DIANA: I think so. I remember when I used to sit on hospital beds and hold people's hands, people used to be sort of shocked because they said they'd never seen this before, and to me it was quite a normal thing to do.
And when I saw the reassurance that an action like that gave, I did it everywhere, and will always do that.
And a bit later - about her bulimia and her bouts of vomiting:
BASHIR: How often would you do that on a daily basis?
DIANA: Depends on the pressures going on. If I'd been on what I call an awayday, or I'd been up part of the country all day, I'd come home feeling pretty empty, because my engagements at that time would be to do with people dying, people very sick, people's marriage problems, and I'd come home and it would be very difficult to know how to comfort myself having been comforting lots of other people, so it would be a regular pattern to jump into the fridge.
I don't really undertsand what she is saying here: OTOH she says she created her role of "Saint Diana" herself and then she says she was bulimic because of all the comfort she gave to others and received none for herself. I mean, she need not have done all that or so much of it if it made her sich. Don't understand her, really. Same on reading the transcripts from the Morton-tapes: she is constantly interpreting the information she gives in order to make her appear a victim when OTOH she says herself that it was all her choice.
Another thing from the Panorama-interview:
You're effectively living separate lives, yet in public there's this appearance of this happily married royal couple. How was this regarded by the Royal Family?
DIANA: I think everybody was very anxious because they could see there were complications but didn't want to interfere, but were there, made it known that they were there if required.
And then:
BASHIR: The Queen described 1992 as her `annus horribilis', and it was in that year that Andrew Morton's book about you was published. Did you ever meet Andrew Morton or personally help him with the book?
DIANA: I never met him, no.
BASHIR: Did you ever personally assist him with the writing of his book?
DIANA: A lot of people saw the distress that my life was in, and they felt it was a supportive thing to help in the way that they did.
BASHIR: Did you allow your friends, your close friends, to speak to Andrew Morton?
DIANA: Yes, I did. Yes, I did.
BASHIR: Why?
DIANA: I was at the end of my tether. I was desperate.
I think I was so fed up with being seen as someone who was a basket-case, because I am a very strong person and I know that causes complications in the system that I live in.
BASHIR: How would a book change that?
DIANA: I don't know. Maybe people have a better understanding, maybe there's a lot of women out there who suffer on the same level but in a different environment, who are unable to stand up for themselves because their self-esteem is cut into two. I don't know.
BASHIR: What effect do you think the book had on your husband and the Royal Family?
DIANA: I think they were shocked and horrified and very disappointed.
BASHIR: Can you understand why?
DIANA: I think Mr Dimbleby's book was a shock to a lot of people and disappointment as well.
I read it that even though the RF offered help, Diana did not take it. She knew that the RF would be "shocked and horrified and very disappointed" but because she had been shocked about the Dimbleby-book it was okay to collaborate - even though she still lies about the amount for collaboration she had given to the book. She says:
Did you ever meet Andrew Morton or personally help him with the book? DIANA: I never met him, no.
BASHIR: Did you ever personally assist him with the writing of his book?
DIANA: A lot of people saw the distress that my life was in, and they felt it was a supportive thing to help in the way that they did.
And when you read what she said about her tears and tantrums she trew, I think it's pretty clear why that marriage became a bit crowded by his lover and her lovers...